Connecting Network Equipment Procedures

Table of Contents

1.  Purpose and Background
2.  Procedures
     a) ITS-Managed Wired and Wireless Networks
     b) HIT-Managed Wired and Wireless Networks
     c) UVA-Wise Managed Wired and Wireless Networks
3.  Definitions
4.  Related Links
5.  Exceptions

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1. Purpose and Background

In order to assure the highest level of service to the users of the University’s networks, it is critical to preserve their manageability, robustness, and security. Unauthorized networking equipment can disrupt normal network operations through interference or misconfiguration and can provide unauthorized access to the University network.

In order to maintain the integrity and availability of the University’s information technology resources, only Information Technology Services (ITS), Health Information and Technology (HIT), or the UVA College at Wise or their authorized designees may provide for external physical connections to the University’s network or attach networking equipment (e.g. routers, switches, wireless access points, DHCP/DNS servers) to the University network or modify University network infrastructure (e.g. building copper and fiber cable plant, outlet wiring) as stated in the Acceptable Use of the University’s Information Technology Resources (IRM-002) policy.

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2. Procedures

ITS Managed Wired and Wireless Networks

Departments or individuals wishing to request:

• installation of an external physical connection to the University’s network,
• installation of networking equipment or infrastructure, or
• designation to install such a connection,

must fill out a request in the ITS Service Catalog under Networks & WiFi: Consultation. The request must explain the nature of the connection or designation, the benefit(s) expected, and the names, e-mail addresses, and phone numbers of administrative and technical contacts.

Health Information & Techology Managed Wired and Wireless Networks

The procedures governing the acquisition of IT-enabled resources are described by Health System Policy IT-001. 

UVA College at Wise Wired and Wireless Networks

To request OIT installation of networking equipment or infrastructure, fill out the Office of Information Technology Helpdesk request form, call 276-376-4509 or email helpdesk@uvawise.edu.

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3. Definitions

See the list of definitions for the Acceptable Use, Data Protection, Information Security, and Privacy & Confidentiality policies.

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4. Related Links

• Acceptable Use of the University’s Information Technology Resources (IRM-002)
• Connecting Network Equipment Standard

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5. Exceptions

If you think you need to request an exception to these requirements, please refer to the Exceptions Process.

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APPROVER: Chief Information Security Officer