Ransomware is a form of malware in which rogue software code effectively holds a user's computer hostage until a "ransom" fee is paid. Access to the user's computers files are blocked, often by encrypting them. Most ransomware attacks are the result of clicking on an infected email attachment or visiting hacked or malicious websites.
Please report any level of incident, no matter how small. The appropriate information security office will evaluate the report and provide a full investigation if appropriate.