The Service Organization Control 2 (SOC 2) was developed by the American Institute of Certified Public Accountants (AICPA) to report on controls at a service organization relevant to security, availability, processing Integrity, and confidentiality or privacy. The SOC 2 report provides detailed information and assurance about the controls at a service organization (e.g., cloud vendor) relevant to the security, availability, processing, integrity, and confidentiality (privacy) of customer data.
Please report any level of incident, no matter how small. The appropriate information security office will evaluate the report and provide a full investigation if appropriate.